Introducing Advantage Patient Experience- Part 2 – Mobile Check-in on Phone or Tablet

As consumers expect convenience at every turn, from ordering ahead at restaurants to booking vacations with the touch of a button, patients expect convenience, promptness, and healing quickly and efficiently.

Compulink Healthcare Solutions has been specializing in improving the patient experience and helping healthcare facilities offer the best care while improving business performance since 1985. Below, we’ll take a look at our Mobile Check-in on Phone or Tablet option as part of our Patient Engagement Solutions suite and its benefits. Contact us today!

 

Advantages of Mobile Check-in on Phone or Tablet

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Check-in Via Phone, Tablet, or Kiosk

Imagine walking into the doctor’s office, being able to sit down, and pressing a button to check yourself in. You don’t have to stand in line to tell someone you are there for your doctor’s appointment. This convenience is helpful for those who have trouble standing, such as those who use a walker, for parents who have little kids or babies in tow, and for those who are not feeling good who don’t want to risk spreading their germs anymore than they have to. This also helps the doctor’s office by not having a staff member take the time for check-in procedures that then free up extra time for patient care.

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Automatically Marks Patient in the Office as Arrived

Has there been a time when you’ve forgotten to check-in at the doctor’s office? Perhaps you were in a rush and just took a seat instead, only realizing a bit later you forgot to check-in. With Compulink’s Mobile Check-in on Phone or Tablet option, the patient can be automatically marked as arrived when they’ve entered the defined geofence area. This saves the patient the hassle of trying to remember to check themselves in and eliminates any confusion with healthcare staff about the patient’s whereabouts.

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Directs Patients to Correct Location

Most of us have had the experience of visiting doctors’ offices, medical centers, and hospitals, walking in the front door, and having no idea which way to go. Even after examining the map that is usually near the entrance, we’re still confused. With Compulink’s Mobile Check-in on Phone or Tablet option, the patient will be directed to the correct location. This is a relief to many, especially if they are running late. They won’t waste time going down the wrong hallway or trying to find someone to ask.

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Alerts Patients of Drive Times Based on Traffic Patterns

Many of us fret over being late to the doctor’s office, especially if we’ve been waiting a while to get an appointment with a specialist. For the most part, doctor’s appointments are important, and they are not really something we want to miss, especially if it’s for a concern that we just need answers to. Compulink’s Mobile Check-in on Phone or Tablet option has helped ensure you arrive on time by alerting patients of drive times based on traffic patterns. This will allow patients to check ahead of time the drive time and see if there are any unforeseen accidents, road construction, or other delays that would require them to leave earlier than expected so that they do arrive on time for their appointment.

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PARTNER WITH COMPULINK TODAY

Compulink Healthcare Solutions is a recognized leader in specialty-specific EHR and Practice Management software solutions. Our mission is to make patient care and communication easier, as well as improve the patient experience and improve your organization’s bottom line. With our myriad of solutions for patient management, such as Patient Engagement, Electronic Health Records, Telehealth, and Revenue Cycle Management, we can help your specialty practice stay connected, save time and energy, eliminate billing errors, and reduce the number of patients who don’t show up. We offer free demos of all of our products. Schedule your free demo of our best EHR for private practices, and start saving today!